Welcome to Our Help Site

• Can I use more than one discount code at a time?
• Do you offer discounts on full-size bottles?
• How do I use my coupon or discount code?

• Are Vyrao fragrances clean?
• Do all fragrance bottles contain a supercharged Herkimer diamond crystal?
• Do fragrances expire?
• Do you offer samples? 
• How can I find out a product’s ingredients?
• How long do your fragrances last?
• What is a neuroscent? 

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• How long do your home scents last? 
• Which kind of wax do you use for your candles?
• Why is there a metal ‘V’ talisman on the base of your candles? 

• Can I cancel or modify my order?
• Can my order be gift wrapped?
• Do you accept returns?
• How will I know that you’ve received my order?
• Where will my order be shipped from?

• How do I repurpose my container?
• Is your packaging sustainable?